The Sadakathullah Appa College has determined the process needed for the quality management system and their applications throughout the organization and

i. determined the inputs required and the outputs expected from these processes.

ii. determined the sequence and interactions of these processes

iii. determined and apply the criteria and methods (including the measurements and related performance indicators) needed to ensure effective operation and control of these processes

iv. determined the resources needed for these processes and ensure their availability

v. assigned the responsibilities and authorities for these processes

vi. addressed the risk and opportunities for these processes.

vii. evaluated these processes and implemented any changes needed to ensure that these processes achieve their intended results.

viii. improved the processes and the quality management system.

ISO Report for the Academic Year 2019-2020

Sadakathullah Appa College (Autonomous) was certified by the Quality Austria as an ISO 9001: 2015 certified institution on 15th May, 2018, with a Scope of implementing “Designing and Providing Certificate, Undergraduate, Post graduate degree and Research Programmes in the fields of Arts, Humanities, Science and Technology studies. The ISO 9001:2015 certification process was implemented with the able support and encouragement of our honorable Secretary, Alhaj. T.E.S. Fathu Rabbani, and under the guidance of respected Principal, Dr. M. Mohamed Sathik, Management Representative.

In this connection, during the COVID lock down period, an external surveillance audit was conducted by the Quality Austria headed by Mr. Krishnamoorthy, Chennai on 13th and 14th July 2020 through online mode. The auditor submitted the audit findings to the college with two minor nonconformities. The ISO 9001:2015 surveillance audit was completed with the submission the action plan report with root cause analysis, planned correction and corrective action for all the minor non-conformities to the Quality Austria. The auditor has also submitted a report of observations and recommendations. The corrective actions were taken as per the recommendations given for maintaining the ISO quality standards.